Order Issues

I entered the wrong shipping address, what can I do?

Please contact customer support team immediately with your order number and correct shipping address. If your order has not been shipped, the address can be corrected.

I received a wrong or faulty item.

If you receive a damaged or incorrect item, please reach out to us right away with your order details and photos of the item.

Shipping

How long does shipping take?

International delivery can take anywhere between 5-15 working days. Please note that these times are estimates provided by our carrier and shipping may occasionally take longer.